Lamtor provides a 12-month warranty on all products, ensuring coverage for manufacturing defects and performance issues. At Lamtor, we respect and uphold the rights of our customers, ensuring a reliable and worry-free experience with every purchase.

• Manufacturing errors
• Faulty materials
• Structural weaknesses

Damage caused by misuse, accidents, or natural disasters is not covered under this warranty.

This warranty is exclusively for first-time buyers. Products purchased second-hand or through resale channels are not eligible for warranty coverage.

• Visit our warranty page on the official website and complete the form above with all required details.
• Or reach out to our customer service center through your purchase channel. Provide a valid order number for verification. Once verified, your warranty will be officially activated.

Your Lamtor warranty is valid for 12 months from the original purchase date. If you experience any issues within this period that fall under our warranty coverage, please contact us at hello@atasky.com, and our team will be happy to assist you.

Yes, the warranty may be voided if:

• The product was purchased second-hand or through resale.
• The damage results from misuse, improper handling, unauthorized alterations, or accidents.

If you experience an issue covered under our warranty:

• Contact our customer service team at
  hello@atasky.com for guidance.
• We will assist you through the warranty claim process and determine if repair or replacement is the best solution.

The warranty covers repairs or replacements but does not include refunds or exchanges. If your product qualifies for warranty service, we will determine whether a repair or replacement is the best course of action.