Got a question or need help after your purchase?

We’re here to help! To assist you as quickly as possible, please have the following ready before contacting us:

  1. Order number
  2. Part you need help with (Photos or a quick video help us see the issue faster)
  3. Part number (The furniture panecode stuck on the board )
  4. Date of purchase
  5. Your full shipping address & phone number
Contact Us

Got Questions About Your Warranty? We’ve Got the Answers!

What does the warranty cover?

Lamtor provides a 12-month warranty on all products, ensuring coverage for manufacturing defects and performance issues. At Lamtor, we respect and uphold the rights of our customers, ensuring a reliable and worry-free experience with every purchase.

What does "non-man-made damage" mean under the warranty?

  • Manufacturing errors
  • Faulty materials
  • Structural weaknesses

Damage caused by misuse, accidents, or natural disasters is not covered under this warranty.

Who is eligible for the warranty?

This warranty is exclusively for first-time buyers. Products purchased second-hand or through resale channels are not eligible for warranty coverage.

How do I activate the warranty for my product?

  • Visit our warranty page on the official website and complete the form above with all required details.
  • Or reach out to our customer service center through your purchase channel. Provide a valid order number for verification. Once verified, your warranty will be officially activated.

How long is the warranty period?

Your Lamtor warranty is valid for 12 months from the original purchase date. If you experience any issues within this period that fall under our warranty coverage, please contact us at service@lamtor.com, and our team will be happy to assist you.